por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
I am a one hundred pc disabled veteran that has saved her income for around 16 months paying inside a holiday vacation club to go with a cruise from PR spherical vacation for the Caribbean with my son who I wont be observing for a very long time because of a career he chose to take. I bought a airplane reservation when US Airways was in small business but a person in the corporate set it up to acquire my flights also to steal my money. They switched it out to American Airways but they transformed the 6 digit record locator three instances. It mustn't have altered but only twice and they moved it from NYC to PHL. They did this mainly because the one that ruined my cruise is from PHL. Bronwyn Westraad is supposedly an worker of Disney Cruise Line and she or he incorporates a mobile phone. She lied to Every person and said that I experienced a dialogue along with her. I just explained to her on voice mail to contact me simply because another person said they were cancelling my cruise. they gave no explanation. I'm fifty five yrs previous and I have a fixed earnings. They canceled my cruise without a rationale. They didn’t like that I mentioned that it had been too perilous to attempt to access Grenada on 1/12 leaving on 1/10 which you must head over to quickly so you cant do it So the captain looked at the mapping I Obtain simply because they improved the itinerary so which the ship goes to Barbados to start with then to Grenada.
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– Flip your strategy and to not handle The shopper like Dust. Notice that they are your ‘bread and butter’ and without the need of them you wouldn’t be in operation in the slightest degree.
We have been so remarkable upset with this kind of mis-treatment method and poor management by American Airways and will never fly you yet again.
Doubt if any individual reads this but AA will be the worst airline on the planet. Didn’t fly them For a long time because of interior troubles.
getting in touch with a real human being at AA purchaser service is beside difficult. The web site listing a telephone number, that's for cargo and that only references a Internet site that is definitely no help in any way.
No gate manager on scene. Even now not telling the crowd within the gate a issue. When. I questioned was informed the flight had boarded but not taken off. But no explanation regarding why. It’s not a weather conditions point and also the flight has long been recreated.
The website won't work. Regardless of what tab I select on the internet site doesn’t operate. I planned to Examine the standing of my flight And perhaps guide Yet another 1 but very little performs.
I was on maintain for approximately forty minutes, with normal ‘updates’ from the supervisor named Tony…who was calling some unknown Division to check on the second, lacking voucher….when…Of course,, I had been Lower off! I called back…only for being advised the wait around could be eighteen-25 minutes. I’m nevertheless waiting around on this call back. This journey will be the journey of the life time for my husband, a wounded veteran and most cancers survivor.
My to start with and past time to fly with American Airways: I am a bigger woman and I paid added for seats on two of my flights to ensure I wouldn't be considered a burden to other passengers. Why I don’t know there was practically nothing unique about them. My past flight to my desired destination was cancelled and I did not determine until I had been on check that my solution to the gate. They tried to rout me to another airport with tiny understanding of the opposite airport. Following a 4 hour hold off I arrived at my destination.
The complete reverse is your worker Liibide (sorry I didn’t receive the spelling of his title). I wait to simply call him a Buyer Service Rep. He did help me with a few problems I had on my outgoing flight but in essence was of no help in any way with my return flight.
ok…I a short while ago bought a ticket to fly solo to see my household! YAY…. I read through the great print, and clicked on all baggage costs to check out if there will be any.
I am emailing this remark to you personally to make sure that AA may possibly far better manage to really encourage employees being more courteous when items go Improper.Customer service might make this type of big difference for all those using your service.